We usually ship the same or next business day from the date of your order. You will also get a tracking link on the e-mail address provided by you at the time of placing the order.
For Delhi-NCR, the order is delivered the same day if ordered before 10 am and next day if ordered later that day. For other cities it usually takes 3-5 days.
However, feel free to let us know if you need the order on priority basis. We'll try our best to get the order to you within your desired ETA.
We have partnered with Bluedart, Delhivery, Xpressbess and DTDC.
We use Pidge to deliver orders same day in Delhi-NCR.
Authenticity & Warranty
Yes, we are the exclusive stockists/distributors of the morning machines in India.
Each Nespresso machine has a serial number on it. You can use that serial number to validate your machine on Nespresso's website.
Almost all grey market sellers hesitate to let you register your machine online or might have the serial number scratched for whatever reason. On the other hand, we encourage our customers to register the machine to avail warranty in internationally as well in India as well with Caramelly Care+.
The Morning Nespresso Coffee Machine by Drinkmorning: 1 Year Warranty by Caramelly for any manufacturing defect as we are the exclusive stockists for these in India.
All other Nespresso Coffee Machines: We provide no questions asked replacement for all Nespresso machines in case of dead on arrival.
Nespresso machines are eligible for 1 Year Warranty in India if they were purchased with Caramelly Care+. There's an additional cost for this coverage as Nespresso doesn't have any service centres in India and we spend a lot of time, money and effort in training the technicians to carry out repairs and to procure spare parts. Machines bought without Caramelly Care+ will incur service, repair and other relevant charges in case of any issues.
Disclaimer: Caramelly Care+ is not affiliated with, endorsed or sponsored by Nespresso. Nespresso® is a registered trademark of Société des Produits Nestlé S.A.”
Product & Service
All our products are imported from Europe.
What's the shelf life of Capsules?
We are well aware of the fact that the freshness of Nespresso® capsules plays a huge role in the aroma and taste.
We import Nespresso® Capsules in the same month as manufactured, so you can expect the best before date to be 9-12 months with exceptions being limited edition flavours and compatible flavours.
Caramelly wants you to be thrilled on your purchase. However, if there's an issue with your order, we are happy to help.
Just Email or WhatsApp us directly and we’ll take care of it.
Any product which is available in Europe is feasible for us to import provided it's not restricted for imports in India.
