Shipping
Yes, we mostly serve all pin codes in India.
We usually ship the same or next business day from the date of your order. You will also get a tracking link on the e-mail address provided by you at the time of placing the order.
For Delhi-NCR, the order is delivered the same day if ordered before 9 am and next day if ordered later that day. For other cities it usually takes 3-5 days.
However, feel free to let us know if you need the order on priority basis. We'll try our best to get the order to you within your desired ETA.
We have partnered with Bluedart, Delhivery, and DTDC.
We have in house riders to deliver orders in Delhi-NCR.
Authenticity & Warranty
Almost all grey market and Amazon sellers don't offer after sales support as they don't have access to spares or technicians which can handle servicing/repairs. We have in-house team of technicians which are well trained to handle machines of all brands that we sell.
We offer 1 Year Warranty on all Coffee Machines against any manufacturing defect. PCB faults/failure due to voltage fluctuations and any mechanical faults due to usage and mishandling are not covered under warranty.
Each machine is either directly imported from the brand or their official distributors in their respective countries. There's also a serial number on every machine which can be used to validate the authenticity with the brand.
PCB faults/failure due to voltage fluctuations and any mechanical faults due to usage and mishandling are not covered under warranty.
Product & Service
10000 Caramellies is the minimum amount of Caramellies which can be redeemed.
100 Caramellies = ₹1
Any product which is available in Europe is feasible for us to import provided it's not restricted for import in India.
Still have questions? Ping us on Whatsapp or drop us a line and get in touch.